Consumer Caution: 16 Vehicles That Consistently Fall Short on Customer Satisfaction, According to Expert Data and Owner Surveys

customer satisfaction cars — Free of Charge Creative Commons customer Image – Finger 1, Photo by pix4free.org, is licensed under CC BY-SA 4.0

In the bustling world of automotive innovation, where new models promise unprecedented performance and cutting-edge features, the true measure of a vehicle often comes down to one crucial factor: customer satisfaction. It’s not just about what a car can do on paper; it’s about the daily experience, the peace of mind, and the confidence an owner feels behind the wheel. Car buying decisions, after all, extend far beyond mere horsepower and flashy gadgets. They delve into the intricate tapestry of customer experiences that, over time, sculpt a brand’s reputation, either solidifying trust or eroding it.

Today’s automotive landscape presents a clear dichotomy: there are the manufacturers consistently lauded for their dependable vehicles and seamless ownership journeys, and then there are those still navigating complex challenges, struggling to meet evolving consumer expectations. With the average new car transaction price hovering around $50,000, making an informed decision is more critical than ever. This comprehensive analysis dives deep into customer satisfaction ratings, drawing from extensive scientific testing, comprehensive surveys like the American Customer Satisfaction Index (ACSI) and Consumer Reports’ proprietary data, and expert analysis.

Our aim is to empower you, the consumer, by shedding light on the vehicles and brands that, despite their marketing allure, frequently disappoint owners. We will explore the practical pros and cons, highlight recurring issues, and uncover the often-hidden long-term considerations that can turn a dream car into a source of frustration. Before you commit to your next major purchase, join us as we examine the critical factors—reliability, safety, performance, and overall value—that define a truly satisfying automotive experience, and reveal which vehicles might be better left on the showroom floor.

Chrysler PT Cruiser retro styling — 2005 Chrysler PT Cruiser GT, Photo by felixwong.com, is licensed under CC BY 4.0

1. **Chrysler**Chrysler, a name once synonymous with American automotive pride and innovation in Detroit, has seen its standing shift dramatically over recent years. While the brand carries a storied history, current customer satisfaction data paints a concerning picture. Its flagship minivan, the Pacifica, has unfortunately become a prominent example of recurring mechanical issues, particularly concerning its transmission system.

According to an analysis of NHTSA complaint data, the Pacifica is frequently cited for transmission woes, indicating a significant area of concern for owners. Beyond mechanical reliability, the brand’s dealership experience also contributes to its lower standing. The 2024 American Customer Satisfaction Index results placed Chrysler dealers squarely in the bottom quarter when evaluated for both response time and the overall quality of their service, suggesting that even when issues arise, the support infrastructure may not meet owner expectations.

Car Model Information: 2017 Chrysler Pacifica Touring-L Plus
Categories: All set index articles, Articles with short description, Chrysler vehicles, Set index articles on cars, Short description is different from Wikidata
Summary: Chrysler Pacifica is a nameplate used by Chrysler for a variety of vehicles. The name was first used on a luxury minivan concept vehicle in 1999, and later a crossover concept in 2002. From 2004 to 2008, it was used on a mid-size crossover, and since the 2017 model year, it has been used as the Town & Country minivan’s replacement. Vehicles using the nameplate are: Chrysler Pacifica concept (1999), concept minivan Chrysler Pacifica concept (2002), concept crossover Chrysler Pacifica (crossover) (2004–2008), production version of the 2002 concept Chrysler Pacifica (minivan) (2017–present), Chrysler Town & Country replacement

Get more information about: Chrysler Pacifica

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Brand: Chrysler Model: Pacifica
Price: $16,995 Mileage: 72,657 mi.

File:Mitsubishi Lancer Evolution IX yellow vr EMS.jpg – Wikimedia Commons, Photo by wikimedia.org, is licensed under CC BY-SA 3.0

2. **Mitsubishi**The Mitsubishi brand, known for its rich rally-racing heritage and adventurous spirit, faces considerable challenges when it comes to customer satisfaction in the modern era. The thrill of its performance legacy often contrasts sharply with the reality of its service network struggles. Owners frequently report a less-than-ideal experience when their vehicles require attention, transforming routine maintenance or unexpected repairs into a trying ordeal.

Consumer Reports highlights that technicians at Mitsubishi service centers often grapple with diagnosing issues, particularly on the latest models, indicating a potential gap in training or technical resources. Furthermore, a common complaint revolves around the availability and delivery of parts, which can embark on what are described as “mysterious journeys across continents” before finally reaching their destination. This prolonged wait time for crucial components not only extends repair periods but also significantly impacts vehicle usability and owner patience, creating a frustrating ownership experience that unfortunately does not live up to the brand’s heritage.

File:1938 Alfa Romeo 8C 2900B Touring Berlinetta- (21233779323).jpg – Wikimedia Commons, Photo by wikimedia.org, is licensed under CC BY 2.0

3. **Alfa Romeo**Alfa Romeo is a brand that skillfully combines exquisite Italian design with a deeply passionate driving experience. Its vehicles, like the Giulia, are celebrated for their captivating aesthetics and engaging performance, capable of igniting love at first sight with their distinctive curves. However, this initial allure frequently gives way to a more frustrating reality once ownership begins.

One of the primary hurdles for Alfa Romeo owners is the notoriously limited dealer network, as noted by Automotive News. This scarcity of service points transforms what should be routine maintenance into a considerable expedition, often requiring owners to travel significant distances. Beyond the logistical challenges, Consumer Reports also issues warnings about the prevalence of “electrical gremlins” that tend to plague these otherwise beautiful machines. These intermittent electrical issues can test the patience of even the most dedicated enthusiast, painting a picture of a relationship with the vehicle that, while passionate, is often fraught with unexpected drama and the need for frequent, specialized attention.

Car Model Information: 2024 Audi Q7 55 Premium Plus
Name: Alfa Romeo Giulia (Type 105)
Caption: Alfa Romeo Giulia Super
Manufacturer: Alfa Romeo
Production: 1962–1978
Assembly: Portello (district of Milan),Alfa Romeo Portello Plant,Milan
Designer: Giuseppe Scarnati
Class: Compact executive car
BodyStyle: notchback,Sedan (car)
Layout: Front-engine, rear-wheel-drive layout
Related: Alfa Romeo 105/115 Series Coupés,Alfa Romeo 1750 Berlina,Alfa Romeo Gran Sport Quattroruote,Alfa Romeo Spider
Engine: Alfa Romeo Twin Cam engine,1.6 L Twin Cam I4 (petrol),Perkins Engines
Transmission: Manual transmission
Wheelbase: 2510 mm
Abbr: on
Length: 4140 mm
Width: 1560 mm
Height: 1430 mm
Weight: convert
Predecessor: Alfa Romeo Giulietta (750/101)
Successor: Alfa Romeo Giulietta (116)
Sp: uk
Categories: 1970s cars, Alfa Romeo vehicles, Articles with short description, CS1 Italian-language sources (it), Cars introduced in 1962
Summary: Alfa Romeo Giulia (Italian pronunciation: [ˈdʒuːlja]) is the name of three not directly related model (line)s from Italian carmaker Alfa Romeo. The first were the four-door Type 105 entry-level compact executive sports sedans produced from 1962 to 1978; the second are the updated (mainly up-engined) Spider, Sprint, and Sprint Speciale Alfa Giuliettas, and in 2015, Alfa Romeo revived the Giulia name, again for a compact executive car (type 952). Alfa Romeo was one of the first mainstream manufacturers to put a powerful engine in a light-weight 1 tonne (2,205 lb) four-door car for mass production. The Type 105 Giulia was equipped with a light alloy twin overhead camshaft four-cylinder engine similar to that of the earlier Giulietta (750/101) range, available in 1.3-litre (1,290 cc) and 1.6-litre (1,570 cc) versions. Various configurations of carburetors and tuning produced power outputs from about 80 to about 110 bhp (55 to 75 kW), coupled in most cases to 5-speed manual transmission. Giulia sedans were noted for lively handling and impressive acceleration among small European four-door sedans of their era, especially considering modest engine sizes offered. The popular Super version with the twin carburettor 1.6 litre engine had a top speed of 170 km/h (106 mph) and accelerated from 0 to 100 km/h (62 mph) in about 12 seconds, better than many sports cars of the late 1960s and early 1970s. When leaving the factory all variations of the Giulia originally fitted either Pirelli Cinturato 165HR14 or 155HR15 tyres (CA67). The styling of the three-box four-door sedan was somewhat wanting, with its three main volumes all truly square and boxy, softened only by detailing of the front and bonnet, roofline, and boot. Using a wind tunnel during development helped designers to find a remarkably aerodynamic shape with a drag coefficient of Cd=0.34, particularly low for a saloon of the era. The Giulia Spider was succeeded by the Alfa Romeo Spider (105/115) in 1966.

Get more information about: Alfa Romeo Giulia

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Brand: Alfa Romeo Model: Giulia
Price: $46,765 Mileage: 23,206 mi.

white nissan suv on brown field during daytime — Photo by Luke Stackpoole on Unsplash

4. **Land Rover**Land Rover vehicles are globally renowned for their exceptional off-road capability and sophisticated design, embodying a spirit of adventure and luxury. However, the advanced electronics that contribute to their unique performance and comfort also present a significant source of owner dissatisfaction, particularly when it comes to maintenance and repairs. Getting these complex machines fixed often turns into an adventure in itself, rather than a straightforward process.

RepairPal data indicates that the very sophisticated electronic systems that make Range Rovers so distinctively capable are frequently the same components that cause headaches for mechanics. The intricate nature of these systems often demands highly specialized diagnostic tools and expertise, which are not universally available across all service centers. Owners recount scenarios where they find themselves directing their vehicle to a third repair shop, simply because the first two lacked the necessary equipment or specialized knowledge to accurately diagnose and fix the issue. This creates a cycle of inconvenience and frustration, underlining how cutting-edge technology, without robust service infrastructure, can diminish the overall ownership experience.

Fiat 500 owners are 'basic girls' who love Love Island and Instagram — Fiat | CarBuzz, Photo by carbuzzimages.com, is licensed under CC BY-SA 4.0

5. **Fiat**Fiat’s automotive offerings are characterized by their compact size, distinctive design, and often quirky personalities. However, beneath this charming exterior, many owners report a less-than-satisfying experience, often citing substantial repair bills and persistent quality issues. The brand, according to the ACSI Automobile Study, tends to prioritize style, at times, over enduring substance.

Owners frequently engage in what has been described as a game of “spot the rattling noise,” indicating common and irritating build quality concerns. Consumer Reports further reinforces this perception, suggesting that these Italian charmers often spend more time in the repair shop than they do impressing drivers on the open road. The financial impact of these issues is also significant, with sales plummeting by a staggering 43.7 percent since the previous year—the largest decline of any car brand surveyed. This drastic drop underscores a growing sentiment of disillusionment among consumers, who ultimately seek reliability and value alongside style.

Tesla Model 3: Autopilot Engaged, Cautious Mode On — Tesla’s Last Hurrah For The Model S And Model X In The U.S.: Make Them …, Photo by motor1.com, is licensed under CC BY-SA 4.0

6. **Tesla**Tesla, a pioneer in the electric vehicle revolution, represents a fascinating intersection of Silicon Valley innovation and Detroit’s manufacturing traditions. While the brand has undeniably pushed boundaries in terms of performance and technological integration, the ownership experience, particularly concerning service, has been a consistent source of customer frustration. Despite noticeable improvements in build quality for its 2023 models, several challenges persist.

Edmunds (2024) notes that owners continue to report longer repair wait times, a significant inconvenience in daily life. The direct-to-consumer sales and service model, initially hailed for its efficiency and streamlined approach, often reveals its limitations when vehicles require attention. Automotive News points out that simple repairs, such as a bumper replacement, can lead to weeks of waiting, turning minor fixes into major disruptions. This disparity between the high-tech appeal of the vehicles and the practicalities of their servicing infrastructure often leaves owners feeling disconnected and underserved.

Jaguar owners are retired golf enthusiasts — Jaguar F-TYPE | Luxury Sports car | Jaguar, Photo by jaguarusa.com, is licensed under CC BY-SA 4.0

7. **Jaguar**Jaguar, a name synonymous with British luxury, elegance, and performance, often promises a sophisticated driving experience. However, beneath this prestigious veneer, the ownership reality can come with an unexpected plot twist, according to various industry studies. These magnificent ‘big cats’ have, unfortunately, developed a habit of spending what many owners feel is an excessive amount of time at the mechanic’s, or as one might humorously put it, ‘at the vet.’

J.D. Power’s studies have highlighted consistent concerns regarding Jaguar’s reliability, and RepairPal data further substantiates this by noting that repair bills can be remarkably high, reaching figures that might even cause a Rolls-Royce owner to wince. This illustrates a challenging paradox in the luxury segment: even brands with the most esteemed heritage and premium pricing can struggle significantly with the fundamental aspect of consistent reliability. For many owners, the allure of luxury fades when confronted with frequent, costly, and time-consuming service appointments, thereby diminishing the overall satisfaction that one expects from such an elite automobile.

Chevrolet Colorado and GMC Canyon — File:2022 GMC Canyon Elevation, front 4.4.23.jpg – Wikimedia Commons, Photo by wikimedia.org, is licensed under CC BY-SA 4.0

8. **GMC**GMC markets itself with the tagline “Professional Grade,” suggesting a high standard of capability and durability for its trucks, vans, and SUVs. While these vehicles often boast impressive raw power and utility, the real-world ownership experience frequently falls short of this lofty promise, particularly in critical areas of modern vehicle performance. Customer satisfaction data reveals persistent issues that undermine the brand’s professional image.

Consumer Reports indicates that GMC’s software systems tend to have more bugs than one might encounter on a summer camping trip, leading to frustrating technological glitches and operational inconsistencies. Furthermore, J.D. Power has specifically noted that transmission issues have, regrettably, become an unwanted standard feature across a significant portion of the GMC lineup. This combination of software instability and fundamental mechanical concerns suggests that, despite their robust appearance, some GMC vehicles struggle with the integrated reliability expected of a “Professional Grade” machine, leading to a noticeable dip in owner satisfaction and trust.

Navigating the complexities of car ownership often reveals that a vehicle’s true character emerges not just from its performance metrics, but from the everyday experiences it delivers. Even after addressing systemic reliability and service challenges, some vehicles, and indeed entire brands, fall short in areas like perceived value, on-board comfort, or their ability to keep pace with evolving modern expectations. This segment of our comprehensive analysis delves into direct consumer feedback, exploring specific models and brands where the owner experience frequently disappoints, leading many to regret their purchase. These aren’t necessarily ‘bad’ cars in every metric, but rather vehicles that, for various reasons, fail to resonate positively with a significant portion of their owners in the long run.

We utilize extensive survey data, including Consumer Reports’ crucial question asking owners if they would ‘definitely buy their cars again,’ alongside insights from ACSI and other expert analyses. This approach helps illuminate the subtle yet significant factors that transform a promising new car into a source of buyer’s remorse. From unexpected compromises in comfort to a perceived mismatch between price and overall value, understanding these nuances is vital for any consumer looking to make an informed decision in a market increasingly filled with choices that promise much but sometimes deliver less than expected.

Infiniti Q60 2.0T — File:Infiniti Q60 2.0t P4250831.jpg – Wikimedia Commons, Photo by wikimedia.org, is licensed under CC BY-SA 4.0

9. **Infiniti**Infiniti, positioned as Nissan’s luxury arm, has long aimed to blend sophisticated design with engaging performance. However, customer satisfaction data suggests that the brand often struggles to maintain its luxury appeal when it comes to keeping pace with modern technological expectations. Consumer Reports, for instance, has likened Infiniti’s tech situation to owning a smartphone incapable of updating its applications, highlighting a significant disconnect in an era where seamless integration and up-to-date features are paramount for luxury vehicle owners.

Despite sharing foundational engineering DNA with Nissan, a brand often lauded for its reliability, Infiniti’s premium offerings frequently miss the mark. ACSI data indicates that these luxury vehicles have difficulty keeping up with contemporary demands, contributing to a sense of disappointment. For many owners, the experience is akin to witnessing a once-great athlete compete past their prime, where the initial prestige and promise are undermined by an inability to deliver on current benchmarks, leading to a notable dip in overall owner satisfaction. Even the Infiniti QX60, despite performing well in Consumer Reports’ road tests and holding a decent overall score, saw more than half of its owners state they would not buy one again, predominantly citing value for money as the primary concern, underscoring this pervasive issue.

Mercedes-Benz M-Class — File:Mercedes-Benz W164 M-Class.jpg – Wikimedia Commons, Photo by wikimedia.org, is licensed under CC BY-SA 3.0

10. **Mercedes-Benz**The iconic three-pointed star of Mercedes-Benz traditionally symbolizes peak German engineering, luxury, and performance. Yet, even this esteemed brand faces its own set of challenges when it comes to consistent customer satisfaction in the modern automotive landscape. Owners frequently point to three recurring problems: overly complex electronics, extended repair durations, and the resulting frustration that stems from these intertwined issues. This suggests a disconnect where the brand, while excelling in engineering, occasionally falters in delivering a truly hassle-free ownership experience.

The brand’s push into its electric future, while ambitious, appears to sometimes overshadow the traditional Mercedes virtues that loyal customers have come to expect, leading to a sense of compromise for some. The Mercedes-Benz C-Class, for example, while offering a sporty luxury sedan experience with a high-quality cabin, has received mixed feedback regarding its controls, with 55 percent of owners expressing they would not purchase another. This indicates that while the car delivers on aesthetics and performance, certain practical aspects of the user interface and the overall ownership journey can detract significantly from the expected premium experience.

Audi Q4 (Electric SUV) — File:Audi Q4 e-tron 40 MEB Mythos Black Metallic (5).jpg – Wikimedia Commons, Photo by wikimedia.org, is licensed under CC BY-SA 4.0

11. **Audi Q4 E-Tron**The Audi Q4 E-Tron represents a significant entry for the brand into the rapidly expanding electric vehicle market, offering competitive features within its segment. Despite achieving a pretty good overall score of 72 out of 100, feedback from owners reveals a notable discrepancy between the vehicle’s perceived capabilities and the actual satisfaction it delivers. A significant number of owners expressed unhappiness with the value proposition of the Q4 E-Tron, suggesting that the price tag did not fully align with their expectations for the money spent.

A contributing factor to this dissatisfaction, as highlighted by Consumer Reports, could be the vehicle’s range, which typically falls below 300 miles. In today’s EV market, where consumer perception often values a range figure starting with a ‘three’ or higher, this can become a psychological barrier, whether the extra miles are genuinely needed or not. This demonstrates how even a well-engineered vehicle can disappoint if it doesn’t meet evolving consumer benchmarks for what constitutes ‘adequate’ performance in key areas, especially when evaluating value against competitors offering longer ranges.

Car Model Information: 2024 Audi Q7 55 Premium Plus
Name: Audi Q4 e-tron
Wheelbase: 2764 mm
Abbr: on
Layout: Rear-engine, rear-wheel drive layout
Class: Compact executive car,crossover SUV,D-segment
ModelYears: 2022–present
Assembly: Zwickau
Designer: Amar Vaya (exterior),Chan Park (interior)
Weight: convert
Height: 1632 mm
Width: 1865 mm
Length: 4588 mm
Charging: 175 kW (82kWh)
ElectricRange: Worldwide Harmonised Light Vehicles Test Procedure
Battery: Lithium-ion battery
Motor: APP 550,permanent magnet synchronous motor
Platform: Volkswagen Group MEB platform
BodyStyle: SUV
Production: March 2021 – present
Manufacturer: Audi
Related: ubl
ModelCode: F4
Categories: 2020s cars, All-wheel-drive vehicles, Articles with short description, Audi vehicles, CS1 German-language sources (de)
Summary: The Audi Q4 e-tron is a battery electric compact luxury crossover SUV produced by Audi. It is based on Volkswagen Group’s electric MEB platform and is the fourth fully-electric model in the Audi e-tron series after the Audi Q8 e-tron (formerly Audi e-tron), e-tron GT and Q2L e-tron. Production began in March 2021, with the production version being unveiled in April 2021. The Q4 e-tron is also notable for being the first Audi to be produced in Zwickau since the pre-war era of the company; the town being the original founding location of both the historic Audi company and its predecessor – Horch – before they were merged into Auto Union in 1932.

Get more information about: Audi Q4 e-tron

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Brand: Audi Model: Q4 E-Tron
Price: $46,765 Mileage: 23,206 mi.

12. **Nissan Altima**The Nissan Altima is a mid-size sedan that has historically been a strong contender in its class, often praised for its sleek appearance and solid performance in road tests. Consumer Reports even notes that the Altima performs well in its evaluations and boasts a respectable overall score of 75 out of 100. However, despite these positive attributes, owner satisfaction often begins to unravel when the critical aspect of value for money is considered. This suggests that while the car performs competently, its long-term cost-benefit analysis doesn’t always impress its buyers.

For many owners, the initial appeal and a potentially lower purchase price don’t translate into sustained satisfaction, leading to a significant percentage who would not choose to buy it again. While the Altima might offer a way to save a few bucks upfront, Consumer Reports advises prospective buyers to thoroughly test drive competitors before committing. This recommendation stems from observations that owners frequently find themselves wishing for more, indicating that the Altima, despite its surface-level appeal, may leave a lasting impression of falling short on overall value and the quality of the ownership experience compared to alternatives.

Car Model Information: 2023 Nissan Altima 2.5 S
Name: Nissan Altima
Caption: 2023 Nissan Altima SR (L34; US)
Manufacturer: Nissan
Aka: Nissan Bluebird
Production: 1992–present
Class: Compact car
Predecessor: Nissan Bluebird,Nissan Stanza
ModelYears: 1993–present
Categories: 2000s cars, 2010s cars, 2020s cars, All-wheel-drive vehicles, All Wikipedia articles written in American English
Summary: The Nissan Altima is a mid-size car manufactured by Nissan since 1992. It is a continuation of the Nissan Bluebird line, which began in 1955. The Altima has historically been larger, more powerful, and more luxurious than the Nissan Sentra but less so than the Nissan Maxima. The first through fourth-generation cars were manufactured exclusively in the United States and officially sold in North and South America, along with the Middle East and Australia. For other markets, Nissan sold a related mid-size sedan called the Nissan Teana which was between the Altima and Maxima in terms of size. In 2013, the Teana became a rebadged version of the fifth-generation Altima. The name “Altima” was originally applied to a top trim line of the Nissan Leopard for the Japanese market in 1986, and then to the Nissan Laurel Altima mid-size car sold in Central America and the Caribbean before 1992. In 1992, Nissan discontinued the Stanza which was a Nissan Bluebird clone, replacing it with the US-built Altima, while remaining a compact car. The first Altima was produced in June 1992, as a 1993 model. All Altima models for the North American market were built in Smyrna, Tennessee, until June 2004, when Nissan’s Canton, Mississippi plant also began producing the model to meet high demand.

Get more information about: Nissan Altima

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Brand: Nissan Model: Altima
Price: $15,412 Mileage: 76,524 mi.

“2024 Toyota Corolla Cross HEV Premium Luxury” by Chanokchon is licensed under CC BY-SA 4.0

13. **Toyota Corolla Cross**The Toyota Corolla Cross arrived in the market with a strong lineage, aiming to capture the essence of the dependable Corolla in a popular crossover format. Priced attractively, starting below $25,000 in a market where the average new car transaction price approaches $50,000, it naturally appeals to budget-conscious buyers seeking Toyota’s renowned reliability. However, owner feedback, as surveyed by Consumer Reports, reveals that the Corolla Cross has generated significant disappointment in several key areas crucial to daily driving enjoyment.

Owners have consistently raised issues with the vehicle’s driving experience, comfort, and the overall value it provides. This indicates that while the nameplate promises practicality, the actual feel behind the wheel and the ride quality may not meet the expectations set by other Toyota models or competitors in the compact crossover segment. Despite its affordability, the compromise in driving dynamics and passenger comfort, coupled with questions about its overall value proposition, leads to a considerable portion of owners expressing dissatisfaction and stating they would not choose to repurchase the vehicle.

Car Model Information: 2024 Audi Q7 55 Premium Plus
1: cvt
2: cvt
3: cvt
4: cvt
5: cvt
6: cvt
7: cvt
8: cvt
9: cvt
Name: Toyota Corolla Cross
Caption: Toyota Corolla Cross Hybrid (pre-facelift)
Manufacturer: Toyota
ModelCode: XG10
Aka: unbulleted list
Production: July 2020 – present
ModelYears: 2022–present (North America)
Designer: collapsible list
Framestyle: border:none; padding:0;
Assembly: unbulleted list
Class: Compact crossover SUV
BodyStyle: SUV
Layout: unbulleted list
Platform: Toyota TNGA-C platform
Related: unbulleted list
Engine: unbulleted list
Motor: collapsible list
Powerout: collapsible list
Transmission: unbulleted list
Drivetrain: Hybrid vehicle drivetrain#Power-split or series-parallel hybrid
Battery: unbulleted list
Wheelbase: cvt
Length: cvt
Width: cvt
Height: cvt
Weight: unbulleted list
Sp: uk
Categories: All-wheel-drive vehicles, All articles containing potentially dated statements, Articles containing Japanese-language text, Articles containing potentially dated statements from December 2023, Articles containing simplified Chinese-language text
Summary: The Toyota Corolla Cross (Japanese: トヨタ・カローラクロス, Hepburn: Toyota Karōra Kurosu) is a compact crossover SUV produced by the Japanese automaker Toyota since 2020. Adopting the Corolla nameplate, it is positioned as a more practical and larger alternative to the C-HR and is built on the same TNGA-C (GA-C) platform as the C-HR and E210 series Corolla. By size, the Corolla Cross is positioned between the smaller C-HR and the larger RAV4 in Toyota’s global crossover SUV lineup. It was first unveiled in Thailand in July 2020 along with other Southeast Asian markets and Taiwan in the same year, while its introduction in other markets started in 2021. The twin model of the Corolla Cross, called the Toyota Frontlander (Chinese: 锋兰达; pinyin: Fēnglándá), is available exclusively in China and was introduced in late 2021.

Get more information about: Toyota Corolla Cross

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Brand: Toyota Model: Corolla Cross
Price: $46,765 Mileage: 23,206 mi.

Nissan Sentra SE-R Spec V (B15) — 2024 Nissan Sentra Oil Type, Photo by automobilesreview.com, is licensed under CC BY-SA 4.0

14. **Nissan Sentra**The Nissan Sentra stands as one of the most accessible new cars available on the market, frequently offered at prices significantly below its Manufacturer’s Suggested Retail Price (MSRP). With a commendable road test score of 83 from Consumer Reports, it presents itself as an appealing option for those prioritizing affordability and a seemingly competent driving experience during initial evaluations. However, much like its Altima sibling, the Sentra often fails to deliver enduring satisfaction to its owners in critical areas that affect daily life.

The most frequent complaints from Sentra owners revolve around comfort and value. This suggests that while the car might offer an attractive entry point into new car ownership, the compromises made in interior comfort, ride quality, and the perception of long-term value ultimately lead to disappointment. Consumer Reports posits that, even if it means spending a little more upfront, prospective buyers might find greater satisfaction with models from Honda, Hyundai, or Toyota, underscoring that the Sentra’s initial savings can come at the cost of a less comfortable and less satisfying ownership experience over time.

Car Model Information: 2018 Nissan Sentra S
Name: Nissan Sentra
Caption: 2021 Nissan Sentra SR (B18; Canada)
Manufacturer: Nissan
Aka: Nissan Sunny
Production: 1982–present
Class: Subcompact car
Predecessor: Nissan Sunny#B310
Categories: 1990s cars, 2000s cars, 2010s cars, 2020s cars, All Wikipedia articles written in American English
Summary: The Nissan Sentra is a series of automobiles manufactured by the Japanese automaker Nissan since 1982. Since 1999, the Sentra has been categorized as a compact car, while previously it occupied the subcompact class. Until 2006, Sentra was a rebadged export version of the Japanese Nissan Sunny, but since the 2013 model year, Sentra is a rebadged export version of the Sylphy. The Sentra nameplate is not used in Japan. Many other countries in Latin America sell their versions of the Sunny as the Sentra. In Mexico, the first three generations of the Sentra were known as the Nissan Tsuru (Japanese for crane), and the B13 model was sold under that name until 2017, alongside the updated models badged as Sentra. In North America, the Sentra currently serves as Nissan’s compact car, despite being rated as a mid-size car by the EPA due to its interior volume since the 2007 model year. While previous Sentras were subcompacts, the Sentra has grown over the years, with the Nissan Versa having replaced the Sentra in the entry-level area. The Sentra name was created for Nissan by Ira Bachrach of NameLab, and Bachrach describes the origin as “Nissan wanted consumers to understand that it was quite safe even though it was small. The word Sentra sounds like central as well as sentry, which evokes images of safety.”

Get more information about: Nissan Sentra

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Brand: Nissan Model: Sentra
Price: $10,650 Mileage: 78,361 mi.

15. **Mazda CX-90 PHEV**The Mazda CX-90 PHEV (Plug-in Hybrid Electric Vehicle) initially presents a highly attractive package, boasting a fantastic aesthetic and a sportier driving dynamic than many of its three-row crossover rivals. For enthusiasts of Mazda’s design philosophy and engaging driving characteristics, this model holds significant promise. However, the reality of ownership, as reflected in Consumer Reports’ surveys, indicates a considerable level of disappointment, with nearly 60 percent of owners likely not to buy it again – a statistic that suggests substantial underlying issues.

The primary concerns highlighted by owners include poor predicted reliability and a disappointing assessment of the vehicle’s value. While Mazda has generally been lauded for its build quality and attention to detail, the CX-90 PHEV variant appears to struggle with these fundamental aspects. This situation is particularly disheartening given the model’s potential and Mazda’s otherwise strong reputation for outperforming luxury brands in quality. It underscores the importance of reliability and perceived value, even for vehicles that excel in design and performance, indicating a need for Mazda to address these issues swiftly to maintain consumer trust.

16. **Volkswagen Taos**The Volkswagen Taos enters the crowded small crossover segment with a mixed bag of attributes, displaying a pretty good road test score from Consumer Reports, yet ultimately earning a low overall score of 50 out of 100. This stark contrast points to a vehicle that performs adequately in some assessments but significantly underwhelms owners in other, perhaps more crucial, aspects of the ownership experience. The data suggests that almost any other small crossover might be a better purchase, indicating a widespread lack of satisfaction among its buyers.

Predicted reliability for the Taos is notably poor, immediately raising concerns about long-term ownership costs and potential frustrations. Beyond mechanical dependability, owners have also reported significant issues with the vehicle’s driving experience, overall value for money, and even its comfort. These comprehensive complaints across critical areas—from how it feels to drive, to whether it justifies its price, and the basic comfort it provides—collectively diminish the appeal of the Taos, making it a vehicle that requires considerable caution and extensive consideration before purchase, according to Consumer Reports.

Car Model Information: 2023 Volkswagen Taos 1.5T SE
Name: Volkswagen Taos/Tharu
Manufacturer: SAIC Volkswagen,Volkswagen de México,Volkswagen Argentina,GAZ
Aka: Volkswagen Tharu
Production: ubl
Assembly: ubl
Designer: Klaus Zyciora
Class: Compact crossover SUV
BodyStyle: SUV
Layout: Front-engine, front-wheel-drive,Front-engine, all-wheel-drive
Platform: Volkswagen Group MQB A1
Related: SEAT Ateca,Škoda Karoq,Jetta VS5
Engine: Petrol engine,Turbocharger,1.4 L TSI 150 I4,1.5 L TSI 160 I4,Multi-point fuel injection,2.0 L TSI 190 I4
Transmission: Manual transmission
Battery: 44.1 kWh (e-Tharu)
ElectricRange: convert
Wheelbase: 105.9 in
Abbr: on
Order: 4453 mm
Length: 175.8 in
Width: 1841 mm
Height: convert
ModelYears: 2022–present
Categories: All-wheel-drive vehicles, Articles with short description, CS1 Brazilian Portuguese-language sources (pt-br), CS1 Mexican Spanish-language sources (es-mx), CS1 Portuguese-language sources (pt)
Summary: The Volkswagen Taos is a compact crossover SUV marketed by Volkswagen. It was first released in October 2018 as the Volkswagen Tharu in China, while the Taos was released in October 2020 as a restyled version of the Tharu for the North American, South American, and Russian markets. In the brand’s lineup, the vehicle is positioned below the Tiguan, and in South America and China above the T-Cross. It is not marketed in core European market. The Taos is named after Taos, New Mexico. The Tharu name is derived after the eponymous Tharu people, an ethnic group indigenous to Nepal and Northern India.

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Brand: Volkswagen Model: Taos
Price: $22,199 Mileage: 36,970 mi.

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