Before You Buy: A Closer Look at the 2025 Jeep Grand Cherokee’s Reliability and Ownership Costs

The Jeep Grand Cherokee stands as one of America’s most recognizable midsize SUVs, celebrated for its robust off-road capabilities, luxurious trim options, and a variety of powerful engine choices. It navigates a competitive segment, vying for attention against well-established rivals such as the Toyota 4Runner, Ford Explorer, Honda Passport, and Chevrolet Blazer, aiming to offer a compelling blend of ruggedness and refined comfort. Yet, the brand’s reputation for reliability has been somewhat inconsistent, prompting many prospective buyers to question the Grand Cherokee’s long-term dependability.

Understanding the real-world reliability of such a significant investment is paramount for any consumer. Questions frequently arise: Is the Grand Cherokee a truly dependable SUV? What specific issues are commonly reported by owners? And how does its performance and ownership experience truly stack up against its direct market competitors? These are critical considerations for anyone contemplating the purchase of a 2025 model.

This comprehensive article aims to delve deep into the nuances of the Jeep Grand Cherokee’s reliability, meticulously examining its common problems, assessing maintenance costs, and providing a detailed comparison against its rivals. Our goal is to equip you with objective, data-driven insights, allowing you to make an informed decision about whether the 2025 Grand Cherokee aligns with your expectations for a dependable and cost-effective vehicle.

black Jeep Wrangler SUV on green under trees — Photo by Thomas Tucker on Unsplash

1. **Overall Reliability Ratings: A Comprehensive Overview**When evaluating a vehicle’s reliability, consulting multiple independent sources is crucial. The Jeep Grand Cherokee receives varying assessments, painting a mixed picture for potential buyers. Understanding these different perspectives is key to forming a holistic view of the vehicle’s expected performance.

J.D. Power rates the Jeep Grand Cherokee with a reliability score of 81 out of 100, classifying it as “Average.” The SUV earns strong marks for engine durability and safety, though transmission longevity and electrical reliability receive “mixed reviews.” Despite these, the Grand Cherokee receives high praise for its resale value and overall driving experience, appealing to those prioritizing performance.

In contrast, Consumer Reports (CR) delivers a more critical assessment, assigning the Grand Cherokee a “Below Average” score of 2 out of 5 for reliability. CR’s findings highlight “infotainment glitches, electrical problems, and occasional transmission failures” as key concerns, even while acknowledging “good overall performance and comfort.” This reinforces electrical and transmission components as potential weak points.

Further corroborating the “Below Average” sentiment, RepairPal ranks the Grand Cherokee’s reliability similarly. Their ranking indicates a less robust reliability profile than many competitors, suggesting owners may encounter more issues or incur higher costs over the vehicle’s lifespan. These collective ratings provide a valuable foundation for understanding the Grand Cherokee’s reliability.

Car Model Information: 2019 Lexus GX 460 Premium
Name: Jeep Grand Cherokee
Manufacturer: Jeep
Production: 1992–present
ModelYears: 1993–present
Class: unbulleted list
BodyStyle: sport utility vehicle
Layout: unbulleted list
Chassis: Vehicle_frame#Uniframe
Categories: 2000s cars, 2010s cars, 2020s cars, All-wheel-drive vehicles, All Wikipedia articles written in American English
Summary: The Jeep Grand Cherokee is a range of mid-sized sport utility vehicles produced by American manufacturer Jeep. At its introduction, while most SUVs were still manufactured with body-on-frame construction, the Grand Cherokee has used a unibody chassis from the start.

Get more information about: Jeep Grand Cherokee

Buying a high-performing used car >>>
Brand: Jeep Model: Grand Cherokee
Price: $30,991 Mileage: 72,932 mi.

black Jeep Wrangler — Photo by Kenny Eliason on Unsplash

2. **IIHS Safety Ratings: What You Need to Know**Vehicle safety is paramount for any buyer, and the Insurance Institute for Highway Safety (IIHS) provides authoritative ratings based on rigorous crash tests. The 2024 and 2025 Jeep Grand Cherokee models have earned the distinction of an IIHS Top Safety Pick, signifying strong performance in occupant protection and structural integrity.

However, the Grand Cherokee’s Top Safety Pick rating for 2024 and 2025 is a step down from its Top Safety Pick+ rating in 2023. This change reflects “stricter crash tests and evolving safety regulations” introduced by IIHS. It also “suggests that some competitors have moved ahead in safety advancements,” indicating a shifting competitive landscape for safety.

Despite this slight recalibration, the Grand Cherokee continues to offer a comprehensive suite of “strong active and passive safety features.” These include foundational airbags alongside advanced driver-assist systems like “Jeep’s hands-free Active Driving Assist system,” providing an additional layer of protection and convenience.

For consumers, the 2025 Jeep Grand Cherokee remains a safe vehicle, earning a respected IIHS safety award. While it no longer holds the absolute highest “plus” designation, its inclusion as a Top Safety Pick confirms its capability in crash protection and integration of important safety features, making it a sound choice.

Buying a high-performing used car >>>
Brand: Jeep Model: Grand Cherokee
Price: $30,991 Mileage: 72,932 mi.

black jeep wrangler on road during daytime — Photo by Joshua Koblin on Unsplash

3. **Common Mechanical Issues: Transmission and Engine Concerns**The Jeep Grand Cherokee, despite its reputation for capability, has a documented history of mechanical issues that owners have frequently reported. Concerns related to the transmission and engine stand out, impacting both the driving experience and long-term cost of ownership.

One of the most commonly cited problems involves “Transmission Failures.” Models with the 8-speed ZF automatic transmission have been reported to “experience harsh shifting, stalling, or complete failure.” These symptoms can pose serious safety risks and lead to substantial repair bills. “Software updates and routine transmission servicing can help mitigate these problems,” implying ongoing need for proactive attention.

Regarding the engine, the “Pentastar 3.6L V6 is reliable overall but may develop oil leaks from the oil filter housing.” While generally durable, an oil leak can lead to lower oil levels if not addressed. For the “5.7L HEMI V8,” “lifters and camshaft wear” cause “ticking noises and performance issues,” often requiring significant engine work to correct and potentially leading to catastrophic engine damage if ignored.

Buying a high-performing used car >>>
Brand: Jeep Model: Grand Cherokee
Price: $30,991 Mileage: 72,932 mi.

black jeep wrangler on dirt road during daytime — Photo by Sebastian Kurpiel on Unsplash

4. **Persistent Electrical System Malfunctions**In modern vehicles, the electrical system underpins nearly every major function, making its reliability critical. The Jeep Grand Cherokee, unfortunately, has a history of persistent electrical system malfunctions that have frustrated many owners, affecting convenience features and potentially critical operational systems.

A frequent complaint centers on the “Uconnect infotainment system,” with owners reporting “touchscreen freezing or lagging.” Beyond infotainment, “issues with power windows, electronic start-stop, and driver-assist features have been noted.” These problems are more than annoyances; erratic driver-assist features, in particular, can lead to a loss of confidence in the vehicle’s safety technology.

Reliability reports further highlight the severity of electrical issues. Consumer Reports specifically cites “infotainment glitches” and “electrical problems” for the Grand Cherokee’s “Below Average” reliability rating. J.D. Power also notes “electrical reliability receive mixed reviews,” underscoring these as systemic challenges impacting the ownership experience.

One customer review vividly illustrates severe electrical system failures. Owner “mogodude22” reported a brand-new 2024 Summit Reserve had “the air suspension is malfunctioning as the vehicle is dipping to the passenger side about 3 degrees” after only five months and 6,000 miles. This points to a serious electrical or sensor fault affecting a fundamental system controlling ride height and handling, impacting vehicle dynamics and safety.

Buying a high-performing used car >>>
Brand: Jeep Model: Grand Cherokee
Price: $30,991 Mileage: 72,932 mi.

black jeep wrangler on snow covered field under blue sky during daytime — Photo by Brandon Green on Unsplash

5. **Suspension and Steering System Vulnerabilities**The suspension and steering systems are fundamental to a vehicle’s ride quality, handling, and safety. Unfortunately, some Grand Cherokee models have exhibited vulnerabilities in these crucial areas, leading to complaints about premature wear and compromised performance, manifesting as discomfort, unusual noises, or unsafe driving conditions.

Owners have frequently reported “premature wear on control arms and ball joints,” vital components connecting the wheel assembly to the vehicle’s frame. This wear can lead to “clunking noises,” signaling looseness in the suspension, and “uneven tire wear,” shortening tire lifespan and affecting stability. Addressing these often requires replacing worn parts and regular alignment checks.

Problems with the steering system have also been identified. “Owners report power steering fluid leaks that can cause a stiff or unresponsive steering wheel.” A power steering fluid leak is serious, potentially leading to a complete loss of power assistance, making steering extremely difficult and compromising vehicle control, especially at low speeds.

The customer review from “mogodude22” further highlights suspension concerns, stating a brand-new vehicle had “the air suspension is malfunctioning as the vehicle is dipping to the passenger side about 3 degrees” after only five months and 6,000 miles. This incident underscores that suspension problems, even in advanced systems, can arise very early in ownership, pointing to potential underlying manufacturing or component quality weaknesses.

Buying a high-performing used car >>>
Brand: Jeep Model: Grand Cherokee
Price: $30,991 Mileage: 72,932 mi.

6. **Brake System Wear and Longevity**The braking system is the most critical safety feature in any vehicle. For the Jeep Grand Cherokee, concerns exist regarding premature wear of brake components, leading to earlier-than-expected replacements and potentially higher ownership costs. Understanding these issues is vital for evaluating long-term practicality and safety.

One reported issue is that “some models experience premature brake pad and rotor wear, requiring replacements sooner than expected.” This means owners face replacement costs more frequently than anticipated, adding an unexpected burden to maintenance budgets. Historically, a “Faulty brake boosters” issue in 2011 models led to a recall, illustrating past challenges with core braking system components.

While specific material quality issues for Grand Cherokee brake pads are not detailed in the context, similar problems in other vehicles (like the Volkswagen Taos) highlight how material choices can impact brake longevity. If brake pads are softer than normal, as suggested for another vehicle, it would accelerate wear.

Considering RepairPal estimates “Replacing the brake pads” for a Grand Cherokee can cost between “$345–$500,” more frequent replacements due to premature wear can accumulate into significant expenses over the vehicle’s lifespan. The need for regular, early interventions contributes to the overall higher maintenance profile associated with the Jeep Grand Cherokee, which prospective buyers should factor into their ownership projections.

Buying a high-performing used car >>>
Brand: Jeep Model: Grand Cherokee
Price: $30,991 Mileage: 72,932 mi.

7. **Detailed Maintenance Schedule and Costs: Evaluating Long-Term Ownership**The financial commitment to a vehicle extends far beyond its initial purchase price, encompassing routine maintenance and potential repairs. For the Jeep Grand Cherokee, understanding these ongoing costs is crucial, as they tend to be higher than many of its segment rivals. A structured maintenance schedule helps owners plan, though unexpected issues can certainly arise, influencing the overall cost of ownership significantly.

Routine service intervals for the Grand Cherokee typically begin every 7,500 miles, involving essential tasks like oil and oil filter replacement, tire rotations, and inspections of brakes and vital fluids. This initial service usually costs between $150 and $250. More extensive services occur at 15,000, 30,000, and 60,000 miles, with costs progressively increasing. The 60,000-mile service, for example, can climb up to $1,700, incorporating spark plug replacement and various fluid changes.

Long-term annual maintenance costs for the Grand Cherokee show a consistent pattern of higher expenses. CarEdge estimates a total of $3,549 over the first five years of ownership, rising to $11,217 after ten years. This is significantly higher than competitors like the Toyota Land Cruiser, which totals $2,178 for five years, and even the premium Lexus GX 550, at $2,768. This data strongly indicates the Grand Cherokee is more expensive to maintain over its lifespan compared to its counterparts.

Moreover, the likelihood of needing a major repair further compounds these costs. CarEdge estimates a 32.15% chance of a major repair within the first ten years of Grand Cherokee ownership, notably higher than rivals like the Honda Passport (21.74%) and the Toyota Land Cruiser (16.61%). RepairPal also places the average annual repair cost for a Grand Cherokee at approximately $666, underscoring the potential financial implications of its reliability profile that prospective buyers should consider.

Buying a high-performing used car >>>
Brand: Jeep Model: Grand Cherokee
Price: $30,991 Mileage: 72,932 mi.

black jeep wrangler on green grass field during sunset — Photo by Chris Cordes on Unsplash

8. **Competitor Comparison: Grand Cherokee vs. the Field**When considering a midsize SUV, potential buyers are faced with a diverse market offering various strengths. The Jeep Grand Cherokee, while capable, must contend with established rivals that often set benchmarks in specific areas, particularly reliability and ownership costs. A direct comparison reveals where the Grand Cherokee stands relative to these formidable competitors.

The Toyota 4Runner consistently emerges as the reliability leader in this segment, boasting a 4.5/5 “High” reliability rating and lower annual maintenance costs, estimated between $500–$750. Its enduring appeal stems from a robust body-on-frame design and a simple, long-lasting powertrain, although it does receive criticism for frame rust and fuel economy. For buyers prioritizing rock-solid dependability above all else, the 4Runner presents a compelling option.

Another strong contender for reliability is the Honda Passport, which earns a “Good” 4/5 reliability rating and has annual maintenance costs ranging from $600–$850. Owners report fewer mechanical issues with the Passport, though it lacks the pronounced off-road capabilities that define the Grand Cherokee. This makes the Passport an attractive choice for those seeking a dependable family hauler with comfortable road manners, without necessarily needing to tackle challenging trails.

In a more direct comparison of reliability scores, the Ford Explorer (3.5/5 “Average”) and Chevrolet Blazer (3.5/5 “Average”) generally hover around a similar mark to the Grand Cherokee, but each with specific vulnerabilities. The Ford Explorer faces turbo engine oil leaks and transmission issues, while the Chevrolet Blazer has reported electrical faults and infotainment problems. Both have annual maintenance costs ranging from $650 to $1,200.

Ultimately, while the Grand Cherokee offers superior off-road prowess and a more luxurious cabin experience in its higher trims, its “Moderate” reliability rating and higher annual maintenance costs ($700–$1,100) place it at a disadvantage when compared to the top reliability performers like the Toyota 4Runner and Honda Passport. Buyers must weigh the Grand Cherokee’s distinct capabilities against the potentially greater long-term ownership expenses and increased likelihood of repairs.

Buying a high-performing used car >>>
Brand: Jeep Model: Grand Cherokee
Price: $30,991 Mileage: 72,932 mi.

timelapse photography of green SUV on road — Photo by JD Weiher on Unsplash

9. **Historical Reliability Trends: Identifying Problematic Years**Understanding a vehicle’s historical reliability trends offers invaluable insights for prospective buyers, particularly for models like the Jeep Grand Cherokee which have seen numerous iterations. While the Grand Cherokee has a long and storied past, certain model years have unfortunately earned a reputation for being more problematic than others, often due to significant design or manufacturing flaws.

One pervasive issue that affected both third- and fourth-generation Grand Cherokees was the “Defective TIPM,” or Totally Integrated Power Module. This central computer controls vital engine functions like combustion and startup. Symptoms of a faulty TIPM included trouble starting the car, fuel pump malfunctions, engine stalling, and misfires. This flaw underscores how critical electrical system integrity is to overall vehicle operation and why these components continue to be a concern.

Another notable period of concern revolved around “problematic diesel engines,” specifically the 3.0-liter six-cylinder turbo diesel engines introduced in 2014. These engines, despite promising lower fuel consumption, suffered from widespread issues that mirrored the “Dieselgate” emissions scandal, leading to a significant recall. Consumers considering Grand Cherokees from the 2014 to 2016 model years, particularly those with diesel powertrains, should be acutely aware of these documented problems and ensure any necessary fixes were applied.

Safety-critical components have also posed problems in specific model years. “Faulty brake boosters,” a crucial part of the braking system that amplifies pedal pressure into hydraulic force, led to a recall for 2011 models. This issue, if unaddressed, can severely compromise braking power and driving safety. Similarly, automatic transmission problems prompted a 2016 recall for 2014 and 2015 models, where vehicles would roll down even when the electronic shifter was set to “P,” a dangerous flaw later resolved with a mechanical lever.

The “worst Jeep Grand Cherokee years to avoid” are largely concentrated in the second, third, and fourth generations. The third generation saw issues with 2005 and 2006 models, often related to steering and suspension issues causing “wobbly movement of the front axle,” and interior accessory malfunctions like “malfunctioning gauges, broken door handles, and faulty ignition switches.” The fourth generation, particularly 2011, 2014, and 2015, saw numerous complaints, with the 2014 model year alone receiving over 3,000, including “faulty airbag sensors which often lead to passenger airbags turning off.” These years collectively highlight periods where quality control or design decisions led to significant owner dissatisfaction.

Buying a high-performing used car >>>
Brand: Jeep Model: Grand Cherokee
Price: $30,991 Mileage: 72,932 mi.

grey Jeep car — Photo by cody lannom on Unsplash

10. **Best Jeep Grand Cherokee Years: A Guide for Used Buyers**While historical data reveals problematic periods for the Jeep Grand Cherokee, it’s equally important to highlight the model years that have demonstrated strong reliability and earned positive owner feedback. Despite its mixed reputation, the Grand Cherokee can be a highly dependable vehicle, especially when equipped with its more robust engine options and from well-regarded production runs.

For those considering older models, the 2003 Grand Cherokee from the third generation is noteworthy. Despite minor criticisms regarding interior materials, its fundamental drivability was sound, accumulating around 900 complaints—a significantly lower number compared to the 3,000+ complaints seen in the 2005 and 2006 models. This makes the 2003 model a commendable option for those seeking an older, yet dependable, Grand Cherokee.

Later in the third generation, the 2009 and 2010 model years are frequently cited as excellent choices. The 2010 Jeep Grand Cherokee, in particular, is hailed as one of the most reliable models to date, with a remarkably low count of just 200 complaints. Although minor electrical system and heating issues were reported, they were typically easily repairable, and crucially, this model year did not suffer from major engine or transmission faults.

The fourth generation, despite its challenging early years, also produced highly reliable models towards its conclusion. The 2019 Jeep Grand Cherokee, for instance, accumulated only around 220 complaints, showcasing significant improvements in overall build quality and reliability compared to its earlier generational counterparts. This year represents a strong proposition for buyers looking for a more modern Grand Cherokee without inheriting the issues of the 2011, 2014, or 2015 models. The 2020 Grand Cherokee further solidified this trend, earning a 4.3 out of 5 overall rating on KBB with a low number of complaints, making these later fourth-generation models excellent choices.

By carefully selecting from these recommended model years, potential buyers can confidently acquire a Jeep Grand Cherokee that offers the brand’s renowned capability and comfort without significant reliability headaches. The 1995, 2003, 2009, 2010, 2019, and 2020 model years represent periods where Jeep successfully combined its rugged DNA with dependable engineering, making them strong choices in the used SUV market.

Buying a high-performing used car >>>
Brand: Jeep Model: Grand Cherokee
Price: $30,991 Mileage: 72,932 mi.

a black jeep driving down a dirt road — Photo by Josh Duke on Unsplash

11. **Specific Concerns for the 2025 Model Year: Unpacking Recent Issues**Despite the historical improvements seen in later generations, initial data and expert analysis suggest that the 2025 Jeep Grand Cherokee continues to grapple with familiar reliability challenges. Consumer Reports, a highly respected authority, has notably designated the Grand Cherokee as the “least reliable midsize SUV for 2025.” This significant classification warrants a closer look into the specific issues plaguing the newest iteration.

The report by Consumer Reports identifies several key areas causing owner dissatisfaction, including problems with the steering and suspension, the drive system, engine electronics, and various noises and leaks. These concerns suggest a continuity of issues from previous model years, as the 2024 and 2025 Grand Cherokee models are part of the same fifth generation that debuted in 2021. This indicates that some persistent design or manufacturing weaknesses have not yet been fully addressed.

Owners of these newer models have reported a recurring “check engine light” that often correlates with malfunctions in driver-assist features like lane departure warning. Furthermore, transmission faults, particularly “slipping gears,” continue to be a frequently reported problem. Such issues are not merely inconvenient; they can compromise the vehicle’s safety, performance, and overall driving experience, raising serious questions about long-term dependability.

Reinforcing these broad concerns are specific, real-world owner experiences. An owner, “mogodude22,” reported significant build quality issues with a brand-new 2024 Summit Reserve, which is effectively the same vehicle as the 2025 model. Within five months and 6,000 miles, this owner experienced water leaking through the sunroof and microphone vent, leading to a musty smell—a critical flaw indicating poor sealing or drainage design.

Adding to the severity, the same owner reported an air suspension malfunction, causing the vehicle to dip unevenly to the passenger side by about three degrees. This issue, occurring so early in the vehicle’s life, points to a serious electrical or sensor fault impacting a fundamental system that controls ride height and handling. These direct testimonials highlight how critical system failures, rather than minor annoyances, are manifesting in the very first months of ownership for the 2025 model year.

Buying a high-performing used car >>>
Brand: Jeep Model: Grand Cherokee
Price: $30,991 Mileage: 72,932 mi.

black Jeep Wrangler in forest at daytime — Photo by Dan Gomer on Unsplash

12. **The 2025 Grand Cherokee: A Final Verdict for Buyers**The decision to purchase a new vehicle, especially a significant investment like the 2025 Jeep Grand Cherokee, requires a balanced consideration of its strengths and weaknesses. As our in-depth analysis has revealed, the Grand Cherokee presents a compelling, yet complex, proposition for potential buyers, excelling in certain areas while raising notable concerns in others.

On the positive side, the Grand Cherokee truly shines in its renowned off-road capabilities. With Trail-rated trims and the Quadra-Trac 4WD system, it remains a top choice for adventurers seeking genuine wilderness prowess. Its luxurious features, particularly in higher-end trims, offer premium interiors and advanced technology, providing a comfortable and refined driving experience. The availability of multiple engine choices, from the fuel-efficient V6 to the powerful V8 and the innovative 4xe plug-in hybrid, caters to diverse performance needs, further complemented by a strong towing capacity of up to 7,200 lbs.

However, these appealing attributes come with notable trade-offs, primarily concerning long-term reliability and ownership costs. The Grand Cherokee consistently incurs higher maintenance expenses compared to many of its mainstream rivals, and even some premium-badged SUVs. Historical and current reports point to persistent issues, especially with transmissions and electrical components, which can lead to unexpected repair bills and ownership headaches. Furthermore, some trims may experience faster depreciation than competitors, impacting resale value.

Ultimately, the 2025 Jeep Grand Cherokee is a well-rounded midsize SUV that undeniably excels in luxury, off-road ability, and towing capacity, making it a desirable choice for those who prioritize these specific attributes. It’s a vehicle built for adventure and comfort, designed to tackle challenging terrains while coddling its occupants. The blend of rugged capability and refined elegance is a core part of its enduring appeal.

Yet, if long-term reliability, low maintenance costs, and minimal mechanical issues are your absolute top priorities, then alternatives such as the Toyota 4Runner or Honda Passport might prove to be more suitable choices. These vehicles, while perhaps lacking the Grand Cherokee’s specific brand cachet or extreme off-road chops, generally offer a more predictable and financially manageable ownership experience over time.

Buying a high-performing used car >>>
Brand: Jeep Model: Grand Cherokee
Price: $30,991 Mileage: 72,932 mi.

Therefore, for the informed consumer, the decision hinges on a careful assessment of personal priorities. If you seek a premium SUV that delivers true off-road capability and a luxurious experience, and you are prepared for potentially higher maintenance costs and a greater chance of repairs, the 2025 Jeep Grand Cherokee remains a strong contender. However, for those who value steadfast dependability and lower overall ownership costs above all else, a thorough comparison with its most reliable competitors is essential. This nuanced understanding empowers you to make a purchasing decision that truly aligns with your expectations and lifestyle.