T-Mobile is once again shaking up its 5G internet offerings, ushering in a fresh wave of plans designed to capture new audiences and refine its competitive edge in the bustling fixed wireless market. These changes, set to roll out starting December 11th, introduce a new mid-tier option and an enticing streaming bundle for its top-tier plan, promising more choice and enhanced value for many. It’s a significant move that reflects the evolving landscape of home connectivity and T-Mobile’s ongoing commitment to pushing the boundaries of what 5G can deliver to our homes.
At first glance, the pricing structure for new customers appears quite consistent with T-Mobile’s previous 5G Home Internet options. However, for those already deeply rooted in the T-Mobile ecosystem with a voice line, the generosity of past discounts isn’t quite as prominent with these new plans. This nuanced shift means that while new adopters might find the rates familiar, existing loyal customers will experience a slight recalibration in their monthly savings, a detail that’s certainly worth noting.
Let’s dive into the core of these new offerings, starting with the T-Mobile Rely Internet plan. Positioned as the entry point into T-Mobile’s home internet universe, this plan will cost new customers $50 per month, a figure that mirrors what T-Mobile currently charges for its Home Internet Unlimited plan. It’s an accessible starting point, ensuring that reliable 5G home internet remains within reach for those looking to cut the cord or upgrade their traditional broadband.
For current T-Mobile wireless customers, the Rely plan introduces a slight adjustment, coming in at $35 per month. While still a fantastic value, this is a modest $5 more than the $30 a month promotional price that the company has been offering previously. An important detail to remember for this tier is that it includes a previous-gen 5G router, designed to deliver stable and efficient connectivity for everyday internet needs, from browsing to streaming.
Stepping up the ladder, we encounter the brand-new T-Mobile Amplified Internet plan, designed to cater to users seeking a bit more horsepower and the latest technology. This mid-tier option is priced at $60 a month with autopay for new customers, providing a robust internet experience that leverages T-Mobile’s newest 5G gateway. For existing customers with a T-Mobile voice line, the Amplified plan offers a competitive rate of $45 a month, making it an attractive upgrade or new subscription.
This Amplified tier truly showcases T-Mobile’s dedication to providing cutting-edge solutions, as it bundles their latest 5G gateway right out of the box. Small businesses, always looking for an edge, will be delighted to learn that their version of the Amplified plan even includes a mesh access point, ensuring seamless coverage and enhanced performance across their operations. It’s about delivering not just speed, but also the technology to make that speed work harder for you.
At the pinnacle of T-Mobile’s new fixed wireless lineup sits the All-In plan, a premium offering designed for the ultimate connected home. Priced at $70 per month for new T-Mobile customers, this plan not only includes the very latest router but also sweetens the deal with a comprehensive streaming bundle featuring ad-supported Hulu and Paramount Plus Essential. It’s a compelling package that recognizes the modern household’s demand for integrated entertainment and connectivity.
Existing T-Mobile customers will find the All-In plan available to them at $55 per month. While an excellent price for the included features, it’s worth noting that this is a slight increase compared to the $50 per month promotional price that was offered on the outgoing Internet Plus plan. Despite this adjustment, the added value of the streaming services positions the All-In plan as a robust and feature-rich option, particularly for those who already subscribe to or were considering these popular platforms.
In fact, the All-In plan’s value is specifically touted as being comparable to prices for alternative product add-ons, services, and subscriptions with similar features, making it a potentially cost-effective choice for entertainment enthusiasts. Additionally, customers on the All-In plan benefit from Tech Support provided by Assurant® Personal TechPro, adding an extra layer of peace of mind to their connectivity experience. This comprehensive support ensures that help is readily available should any technical queries arise.
For those eager to dive into the entertainment perks, the Hulu offer allows customers to “Receive Hulu (With Ads) while you maintain a qualifying All-In Internet line in good standing.” It’s limited to “One Hulu offer per eligible T-Mobile Internet line,” with a maximum of “2 redemptions per eligible T-Mobile account,” and requires “eligible e-mail address per redemption.” The offer is available to “new and returning Hulu subscribers only,” emphasizing its appeal to a broad audience, with use subject to the Hulu Subscriber Agreement and forfeiture if the plan is switched.
Similarly, the Paramount+ offer invites qualifying customers to “get Paramount+ on us when you subscribe to a Paramount+ Essential Monthly Plan as a new or former Paramount+ subscriber.” This is also limited to “One claim per eligible line and max of two per account,” open to “residents in the 50 United States,” and can be canceled at any time, effective at the end of the billing period. As with Hulu, the Paramount+ subscription is subject to their specific terms and privacy policies, reminding users to be aware of the details of their new streaming benefits.
Speaking to the broader implications of these changes, T-Mobile spokesperson Katie Brinton provided reassuring clarity, stating directly that “There are no changes for existing customers” on the outgoing plans. This means current subscribers to older plans can largely breathe easy, as their current arrangements are set to remain untouched. Furthermore, the Home Internet Backup plan, a valuable option for those seeking a reliable fallback when their primary Wi-Fi falters, is also confirmed to be sticking around, maintaining its role as a dependable safety net.
These strategic maneuvers by T-Mobile come amidst a fascinating industry trend: wireless carriers in the US are increasingly leaning into fixed wireless internet. This isn’t just a whim; it’s a calculated move to maximize the substantial investments made in acquiring vast swaths of 5G spectrum. By leveraging their extensive 5G networks for home internet, these companies are unlocking new revenue streams and making the most of their costly assets, turning cutting-edge mobile tech into comprehensive home solutions.
T-Mobile has been a trailblazer in this space, proudly boasting a robust customer base of 6 million wireless internet subscribers, a figure highlighted in its October 2024 earnings release. This impressive number underscores their leadership and commitment to the fixed wireless frontier. However, a deeper dive into their earnings factbook reveals a slight dip, with net internet customer additions showing a year-over-year decrease.
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Model Name: T-Mobile TMOHS1 4G LTE Portable WiFi Hotspot Device
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Wireless Communication Standard: 802.11a
Compatible Devices: WiFi enabled devices
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Intriguingly, T-Mobile’s earnings factbook attributes this slowdown partially to “Increased deactivations from a growing customer base.” This insight provides a crucial piece of the puzzle, suggesting that while T-Mobile has been successful in attracting customers, retaining them as their base expands is becoming a key challenge. It’s a natural evolution for any rapidly growing service.
This context makes the timing and nature of these new internet offers, complete with their added streaming services, incredibly significant. They aren’t just new plans; they look very much like a “key part of T-Mobile’s strategy to keep pushing forward in the category.” It’s a proactive response, designed to re-ignite customer growth and enhance loyalty by offering more enticing bundles and a refreshed value proposition.
Perhaps one of the most exciting aspects of T-Mobile’s approach, particularly for anyone setting up internet service in a new home, is their enticing solution to common frustrations: a worry-free 15-day Test Drive of T-Mobile 5G Home Internet. Imagine the relief of signing up for internet service and having the freedom to ensure it’s truly the right fit for your needs, without the looming threat of early termination fees if it’s not. It’s a game-changer for stress-free internet shopping.
This 15-day Test Drive is a brilliant way to ensure you don’t get stuck with an internet plan or provider that simply isn’t right for your lifestyle. And the best part? All three of the new T-Mobile Rely, Amplified, and All-In Home Internet plans are eligible for this fantastic trial, giving you the flexibility to truly experience the speed and performance of your chosen tier before fully committing.
Both new and existing T-Mobile wireless customers eager to explore T-Mobile’s 5G home internet are eligible to take advantage of this unique offer. The process couldn’t be simpler: Step 1 involves signing up for an eligible plan. Step 2 asks you to unbox, set up, and connect your new 5G gateway as soon as it arrives or when you take it home. Finally, Step 3 invites you to simply enjoy testing your new T-Mobile 5G internet plan, allowing you to gauge its performance in your actual living environment.
The clock for your Test Drive starts ticking the moment your account is activated if you sign up at one of T-Mobile’s retail stores, granting you the immediate gratification of taking your new 5G gateway home that very day. If you prefer the convenience of signing up online or over the phone, your Test Drive begins the day you receive the notification that your 5G gateway has shipped, ensuring transparency from the get-go. No matter your sign-up method, the crucial advice is to set up and connect your 5G gateway promptly to maximize every moment of your Test Drive window.
If, after your 15-day Test Drive, you find that T-Mobile’s 5G Home Internet isn’t the perfect fit, their cancellation policy is designed for maximum ease and minimal fuss. As long as you schedule a cancellation within the first 15 days of activation, the process to get your money back is remarkably straightforward. It’s all about putting the customer’s satisfaction first, ensuring a truly risk-free experience.
Here’s how to navigate the cancellation and refund process, should you need to: Step 1 is to contact T-Mobile to cancel within the initial 15 days of your Test Drive. Step 2 requires you to return your equipment within 45 days of cancellation, providing ample time to do so. If your plan included a Mesh Access Point, it will need to be returned in-store, ensuring proper handling.
For those returning equipment by mail, T-Mobile simplifies the process by providing a prepaid return label, which you simply print, attach, and drop off at a UPS store or in the mail. Once all requirements are met, Step 5 assures you that a one-time credit will be applied to zero out your bill, making the financial aspect hassle-free. In the rare event a payment is made before the one-time bill credit goes through, you will be paid out after 30 days via a Prepaid Mastercard, ensuring you always get your money back.
Of course, like any service, there are important details and disclaimers to consider, ensuring complete transparency. T-Mobile highlights that typical download speeds for the Rely plan range from 87–318Mbps, while Amplified and All-In plans offer 133–415Mbps. It’s important to note that “25% of plan customers see speeds below and 25% see speeds above these ranges,” and speeds can vary due to factors affecting cellular networks, location, and signal strength.
During times of network congestion, customers on these plans “may notice speeds lower than other customers and further reduction if using >1.2TB/mo., due to data prioritization.” This is a common aspect of network management that consumers should be aware of. Also, it’s crucial to remember that T-Mobile 5G Home Internet “is not available in all areas,” so checking coverage for your specific location is a must.
New activations incur a “$35 device connection charge due at sale,” and the AutoPay discount, which keeps prices lower, “requires bank account or debit card, otherwise $5 more/line/mo.” While regulatory fees are included for qualifying accounts, some accounts, particularly those with a T-Mobile wireless line, may incur additional taxes and fees, including “Monthly Regulatory Programs & Telco Recovery Fees totaling up to $1.60 per line, and federal and local surcharges.”
Furthermore, the service is designed for in-home use only, “with select T-Mobile Gateways for in-home use at location provided at activation; service restricted away from approved address.” Customers are also advised to “Return gateway undamaged or pay up to $370,” reinforcing the importance of proper equipment handling. For streaming, “Video streaming resolution depends on available speeds,” and while it’s best to leave applications at their default resolution, the service “is not compatible with some live TV streaming services.
Finally, T-Mobile reinforces its commitment with a 5-Year Price Guarantee, assuring customers that they “won’t change the price of fixed-wireless 5G internet data for at least 5 years while you are on an eligible plan.” This guarantee starts upon activation or plan switch and does not restart if lines are added or plans changed later. It’s a significant promise in an industry often characterized by fluctuating prices, providing a welcome layer of stability for consumers.
As T-Mobile continues to innovate and adapt, these new 5G Home Internet plans represent a bold step forward in providing flexible, value-packed options for the modern connected household. From the entry-level Rely to the feature-rich All-In, complete with its exciting streaming bundles, there’s a clear effort to cater to diverse needs while leveraging the power of 5G. The 15-day worry-free Test Drive further cements T-Mobile’s commitment to customer satisfaction, making the leap to 5G home internet an incredibly low-risk proposition.
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In a digital age where seamless connectivity is no longer a luxury but a necessity, T-Mobile is clearly positioning itself to be a leader, not just in mobile, but in the very heart of our homes. These changes, though they introduce slight adjustments for existing customers, ultimately broaden the appeal of their 5G home internet, offering a compelling blend of speed, value, and a generous trial period that invites everyone to experience the future of internet connectivity. It’s a vibrant, evolving landscape, and T-Mobile is making sure its footprint is as dynamic and appealing as ever.
